FAQs
- What types of customers have you worked with?
Common problems we solve is damage to finish caused by solvents, and other insults, i.e., finger nail polish remover, plug in air fresheners, heat and water damage. We'll provide on-site repairs called "precision repair" or in many cases a partial refinish we term a "once over" to correct most problems without having to remove the piece of furniture from the premises and increase expenses via pick up and delivery fees or loosing the use of the piece for several weeks. I also solve structural problems like broken frames and joints. I'll frequently go beyond a simple repair and actually reinforce the frame so it doesn't happen again.
- What advice would you give a customer looking to hire a provider in your area of work?
What professional level training and certification do you have in the field of Furniture repair and restoration?
- What questions should customers think through before talking to professionals about their project?
Most of my customers are often unfamiliar with on-site furniture repair. They are most often surprised and delighted that these services even exist. The added bonus of having work done on-site will more than justifies the expense of preserving their furniture. Often, when furniture becomes damaged, people will think that the piece is ready for the curb. Not so. Call first and discuss the issue. I frequently provide folks with a ball park idea as to cost of repair right over the phone or e-mail which allows them to determine their best option. Repair, or replace? It's almost always less expensive to repair an item than it is to replace it. This is especially important if the piece under consideration is a quality piece of furniture that has high value either monetary or sentimentally.