FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our websites are priced based on the project scope, with a 50% downpayment due to start. The next 40% downpayment is due after a live review meeting, during which the client sees and approves the content. When you're happy, so are we! We then ask for the final 10% to launch the website. See more about our process below. Customers are also responsible for purchasing the Wordpress theme separately. This is usually a $50-$100 one time fee, though sometimes annual charges apply depending on the theme. We offer Managed Wordpress Hosting to keep your website running smoothly, this is a quarterly fee and we are happy to discuss which tier of hosting is most relevant to the goals of your business.
- What is your typical process for working with a new customer?
Launching a website can seem like an overwhelming project - there are a multitude of steps and various decisions to make … many times it seems like it could be a process that takes a half a year. The good news is, it doesn’t have to take that long! When we work together on a project, we have processes in place that help move our team through the project with a typical start to launch timeline of only 2 to 3 months! Our process starts with a solid discovery phase to understand your needs and goals with the website. Once a basic concept is approved, we move into building the homepage and reviewing this design to confirm we’re on a satisfactory track. From there, we dive into content creation and designing out the internal pages. When that’s all set, we meet together to review the total design and create a comprehensive list of edits to finish before launch.
- What education and/or training do you have that relates to your work?
Our team is highly knowledgeable in Wordpress website design, with experience using a variety of themes and customizations to meet your needs. We also bring foundational SEO experience weaved into professional content writing to create a compelling website for your customers to visit, read and enjoy.