This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Responds within a day
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Please allow us to introduce Aire Serv of North Shore – Your trusted HVAC partner for comfort all year round! Whether you need expert service, maintenance, or a full system replacement, our team is here to keep your home cozy in winter and cool in summer. At Aire Serv®, we don’t just provide heating and air conditioning services; we make people’s lives easier. Our service professionals are like EMTs for your HVAC, offering a full range of heating, cooling, and other services 24 hours a day, seven days a week. The Neighborly Done Right Promise®
It’s Not Done, Until It’s Done Right™
Neighborly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle - if a job’s not done right, we’ll make it right.
We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighborly Done Right Promise. If it’s not done right, we promise to make it right.
Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.
The Neighborly Done Right Promise delivered by Aire Serv, a proud Neighborly company.
With Aire Serv you can be sure your job will be Done Right. We stand behind our workmanship with a Done Right Promise. If your service was not done right, we promise to make it right. Contact your local Aire Serv franchise within 60 days of service and we will make it right.
No matter the project, Aire Serv will get it Done Right.
Overview
Hired 13 times
Serves Mequon, WI
Background checked
License verified
2 employees
1 year in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, and Stripe.
Customers rated this pro highly for professionalism, punctuality, and work quality.
Exceptional 5.0
61 reviews
5
98%
4
2%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Carlisa A.
Jan 25, 2026
•
Hired on Thumbtack
This was the best experience for service! Matt was exceptional. He explained everything that he was doing, took pictures before and after and made sure my furnace was working properly. Very thorough! I recommend and will be using them for any future furnace issues. I Will also purchase my next furnace with them. I have 4-5 years left! Thank you Aire!
Details: Furnace • Not enough heat • Unusual noises from inside • System keeps cycling • Basement • Single-level building • House
Heating System Repair or Maintenance
Sam S.
Jun 18, 2025
•
Hired on Thumbtack
I requested a new client service appointment Sunday night, and they were able to arrive by Tuesday morning! Scheduled for 8am and arrived right on time. Shawn was great with how he walked me through everything; I have a much better understanding of my HVAC system now. Great service, fair price.
Our heating went out in winter, and we called Aire serv for service. We got a repair/ replacement scheduled, and the owner came out personally (really quick too) to drop off some portable heaters so we dont freeze in the meantime.They are extremely easy to work with, and offered multiple solutions to our issues. The customer service side was phenomenal as well. From the initial phone call to the technician they were very nice as well as patient. Any questions or concerns I had (which was alot) they addressed.I generally dont leave reviews, but the service was absolutely stellar. If I could leave more than 5 stars I would
T F.
Nov 24, 2025
•
From Google
Great people. Had to reschedule original appointment due to me then they had an emergency and got it rescheduled. Kept us informed on everything and explained everything and even let space heaters until new furnace gets installed.
Aire Serv of North Shore's reply
Thank you for sharing your experience with us! It was not a problem for us to reschedule your appointment to accommodate your needs. We were happy to explain our service to you and ensure that you felt comfortable in your home by leaving you with space heaters until we could install your furnace. We're proud to be a heating and cooling company you can count on!
The Aire Serv Team
Mark L.
Oct 17, 2025
•
From Google
Tommy did a great job repairing our furnace, and Donna was incredibly pleasant to work with on scheduling. Thank you, both!!
Aire Serv of North Shore's reply
Mark, we truly appreciate your glowing review! It's great to hear that our team made the process easy from start to finish, and we'll be sure to share your praise with both Tommy and Donna! Thanks for making us your go-to for HVAC service.
The Aire Serv Team
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Guaranteed Upfront Pricing
We quote by the job not the hour, so you know the final price won't change with no hidden fees.
There is a $99 diagnostic fee for every trip that is waived when we complete the work for you.
What is your typical process for working with a new customer?
Caring for your home can be stressful. When you hire HVAC repair professionals, they should make things easier. At Aire Serv®, our service experts make sure our work is done to the highest standard. All of our repairs and installations are backed by the Neighborly Done Right Promise™ to ensure your satisfaction, every time.
Why do we do this? Our business is about quality work, but it's also about people. We want you to be happy that you put your trust in us, so the next time you need a hand, you’ll call Aire Serv again.
What education and/or training do you have that relates to your work?
By choosing Aire Serv, you are choosing professionals who lead the way in the HVAC industry. Our air conditioning and heating experts provide all types of AC and heating maintenance and repairs. Our professionals receive up-to-date training to ensure we can meet your needs the first time. We’re like EMTs for your HVAC system!
