Moments Photography by Dr. Rob
Responds within a day
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Customers rated this pro highly for work quality, professionalism, and responsiveness.
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Wedding and Event Photography
Robert San Juan
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for my photography work is indicative of the quality and care I put into the images and experience that I create for the people with whom I work. If someone is interested in working with me, but budget considerations may be an issue, I am willing to have a discussion about creating a package that balances an individual's, couple's, or family's photographic needs, with a fee that is appropriate for my time, effort, and the quality of work and customer service that I provide.
- What is your typical process for working with a new customer?
My processes are dependent on the type of project. For example, preparing for wedding day photography would involve much more planning and correspondence with a couple, then a family portrait session. However, my overall approach and process with a new customer usually involves gathering information about his or her photography needs, to ensure that we are a good fit. Assuming we are, I then make any necessary recommendations based on my experiences (e.g. best time of day for photography, event scheduling and timeline to optimize time allocated to photography, as well as location and wardrobe suggestions). Prior to the event or session, I make sure we are on the same page in regards to scheduling and what to expect for the day. After the event or session, I let the client know next steps for viewing proofs, making final selections, and delivery of photography products.
- What education and/or training do you have that relates to your work?
I am a self-taught photographer and creative professional. However, my background includes doctoral training in Human Development and Family studies, as well as past professional experiences that focused us on working with children and families. As a result, I bring a very unique perspective to observing people and human interactions, and capturing special moments between people with my camera.