Midwest HVAC Pros

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Customers rated this pro highly for responsiveness, work quality, and value.

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Grace H.

Dec 30, 2021

I contacted Midwest about an estimate for replacing my furnace. John the Estimating Manager was the one that replied with a phone call and I was really surprised on how fast of a response he had – within 5 minutes of my submission (wow that was fast!) He made me feel comfortable on the phone. I ended up setting up an appointment for an estimator to come and evaluate my current furnace and give me a quote on the spot. The process was absolutely the best sales experience I ever had.

Bailey J.

Dec 30, 2021

After not being able to get ahold of any service providers, Midwest Heating & Cooling answered the phone quickly and got me scheduled right away. A tech came out the same day and got my furnace up and running again. He was nice and explained things to me simply. Will call again for future issues.

Midwest HVAC Pros's reply

Hello Bailey, thank you for taking the time to leave Midwest a review after our recent service visit with you. It is an honor to be able to provide warmth and comfort to the homes of Southeastern Wisconsin, yours included. Feel free to give us a call if you ever need an expert again! You deserve the best. Thank you for choosing Midwest!

Bradford S.

Jul 20, 2021

Unbelievable response time! Not only did I get a same day service appointment when my ac went out on one of the hottest days, but I also got a next day replacement appointment! I went from having a broken ac system to a brand new system in 24 hours!

Midwest HVAC Pros's reply

Thank you so much, Brad, for leaving us a review after our recent service visit with you. We are so glad that your home will be nice and cool with the weather picking up this week. If you haven't heard of our Maintenance Protection plans, just give us a call and a representative will be happy to explain the three different options available. You deserve the best. Thank you for choosing Midwest!

Torre E.

Aug 13, 2021

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Hired on Thumbtack

Hired on Thumbtack

While the guy was personable, he assured me he could get the system working. Instead, he charged me 247.00 to say I need a new system altogether. Very disappointed.

Details: Repair • Unit won't turn on or off • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Midwest HVAC Pros is proud to offer the following discounts: Maintenance Plan Discounts, Rewards and Incentives! 10% Veterans Discount 10% Senior Discount We believe that offering high quality, professional services and excellent customer care shouldn't have to come with a big price tag! We offer our clients the most clear & transparent pricing in the industry. We always present our clients with easy-to-understand quotes, and we encourage clients to ask questions about the work to be performed. We want our clients to feel 100% confident about their decision to choose Midwest HVAC Pros to be their service provider.

• What is your typical process for working with a new customer?

  It's as easy as 1, 2, 3... 1. Contact Midwest HVAC Pros! Our team is ready to assist you 24 hours a day, 7 days a week! 2. Schedule your appointment with ease, confidence and upfront pricing. 3. Services are performed by a team of NATE certified professionals that are committed to serving you and getting your job done right the first time! We know our clients' time is just as valuable as their pocketbook. We are committed to offering a 'start-to-finish' experience that is simple and hassle-free. You choose the date & time-frame that best fits your schedule and we offer appointment reminders via courtesy call, text or email...whatever you prefer! Whether clients are calling for preventative maintenance, demand service for a faulty system, or they want solutions to replace their existing systems, our teams are committed to serving our clients in an efficient and professional manner.

• What education and/or training do you have that relates to your work?

  Continuing education, and staying current with the most recent technology, is a high priority at Midwest HVAC Pros. Midwest HVAC Pros has an on-site training facility and classroom where our technicians learn and train on the newest technologies. We have a dedicated in-house Training & Development team, and bring in experts nationwide to work with our team members. Our team members are certified by: NATE (North American Technician Excellence) EPA (Environmental Protection Agency) ACCA (Air Conditioning Contractors of America) State of Wisconsin Contractors Licensure