FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have flat rates for service calls, chimney cap installation, and our chimney cleaning services.
- What is your typical process for working with a new customer?
Over the years, the internet has revolutionized how new customers contact us. You can initiate contact with us by e-mail, social media, our website, or sites like Thumbtack. We can also be reached by telephone 24 hours a day, 7 days a week! When contacting us, details are key to getting you accurate pricing estimates and getting you all the answers you need to move forward with your cleaning or repair project. Feel free to share photos, and ask questions!
- What education and/or training do you have that relates to your work?
I am a Certified Chimney Technician, Certified Mason/Bricklayer (MPTC 2007) and have a Technical Diploma in Masonry & Bricklaying (MPTC 2012). State Certified Fire Fighter 1 (WCTC 2004)