FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope and complexity of each project. We provide a detailed, transparent proposal that outlines all costs upfront—no hidden fees. While we do not typically offer discounts, we ensure competitive pricing for high-quality workmanship. Custom projects may have additional costs based on materials and design complexity, which we discuss during the consultation.
- What is your typical process for working with a new customer?
We begin with a free consultation and on-site evaluation to discuss your project in detail. This helps us fully understand your needs, expectations, and any specific requests, ensuring our proposal is accurate and tailored to your requirements. Next, we provide a detailed proposal outlining the scope of work, project timeline, and pricing. Once approved, we finalize the agreement and schedule the project at a time that works best for you. Our skilled professionals execute the project with a commitment to quality and clear communication at every stage. Upon completion, we conduct a final walkthrough with you to ensure everything meets your expectations. Any concerns are promptly addressed, and we only consider the project complete when you are fully satisfied. We value long-term relationships, so we follow up after the project to ensure you’re happy with the results and to assist with any further needs.
- What education and/or training do you have that relates to your work?
Dwelling Contractor License Dwelling Contractor Qualifier License City of Milwaukee Home Improvement Contractor License ATLAS PRO™ PLUS LEVEL Platinum Installer Fully Licensed and Insured