If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I have been in business since 2003. The majority of my clients have been private individuals, though I also service pianos for institutions, businesses, and performing artists.
Each client has a particular musical personality. Every piano I tune is different from the next and is part of a 300-year history of the instrument's development.
Overview
Current Top Pro
Hired 920 times
33 similar jobs done near you
Background checked
1 employee
23 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2021
2020
2019
2018
2017
Services offered
Piano type
Additional service
Voicing
Regulation
Pitch raise
Fix squeaky pedal
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
503 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Amy W.
Jul 4, 2026
•
Hired on Thumbtack
Dennis is professional, punctual, and easy to work with. The piano sounds great after the tuning, and scheduling was smooth. Highly recommend.
Details: Upright • Last piano tuning 1-2 years ago • Piano played at least once a week • 2 - 5 years old
Northern Strings Piano Services's reply
Amy, your review was very appreciated!
Dennis
Piano Tuning
Jen L.
Jul 19, 2026
•
Hired on Thumbtack
Dennis did a great job tuning my piano and fixing a challenging clacking key issue. He was professional, knowledgeable, and thorough throughout the process. I highly recommend him!
Details: Spinet • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old • Fix sticky keys
Northern Strings Piano Services's reply
Jen, I'm glad the key issue is solved for you. Thank you for your patience during my visit!
Dennis
Piano Tuning
Lorene F.
May 28, 2026
•
Hired on Thumbtack
Dennis provided a great service, making sure that the piano had all working keys and went through the tuning process twice to bring it back to proper pitch
Details: Spinet • Piano played at least once month • Unknown age
Northern Strings Piano Services's reply
Thanks, Lorene, for your thoughtful review!
- Dennis
Piano Tuning
Em M.
Jul 15, 2026
•
Hired on Thumbtack
Excellent service! The piano tuner was professional, punctual, and did a fantastic job. Our piano sounds beautiful again, and we're excited to enjoy it during our upcoming dinner parties. We highly recommend his services!
Details: Upright • Piano played at least once a week • Unknown age
Northern Strings Piano Services's reply
Em, I really appreciate your review!
Thanks,
Dennis
Piano Tuning
Nancy V.
Jul 28, 2026
•
Hired on Thumbtack
I was really pleased with the services provided today. Friendly but professional . Very good at communicating appointment .
My piano sounds bright and beautiful again.
Details: Spinet • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old • Fix squeaky pedal
Northern Strings Piano Services's reply
Nancy,
Thank you very much for your super review. I really appreciate it.
Dennis
Piano Tuning
Credentials
Background Check
Dennis Hankinson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Regular tuning fee $150, all taxes included, if applicable.
What education and/or training do you have that relates to your work?
I was trained by a Piano Technicians Guild technician in 2003 in tuning and string repairs. The classes consisted of four students and a few guest speakers. Up to that point I was a seller of Young Chang and Pearl River acoustic pianos and Technics digital pianos. Before being a piano salesman, I had taken eleven and a half years of piano lessons.
How did you get started doing this type of work?
A friend who knew I taught piano suggested that I buy a tuning business from a technician he knew. A minute or two after he later informed me that he learned the man's business was already sold off, someone who knew me as a piano player (hadn't seen each other in nine or so years) just walked up and asked if I was still into piano. This individual said he knew a fellow looking for people to teach piano tuning to. The day I made inquiry into that, it turned out they had an in-person course they were starting that same evening. The training schedule didn't interfere with my piano sales job, fortunately; but I subsequently dropped being a salesman.
