FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies on the different water features that we build. We have set pricing for the set packages that we offer. We also construct custom water features that require a consultation process. A consultation fee of $100 for a one-hour consultation that will be credited to the project if an official contract is signed.
- What is your typical process for working with a new customer?
Here at Kornelsen Custom Ponds, we begin a new relationship with a customer by asking specific water feature questions, requesting pictures of the current water feature that is on the property or proposed location of the water feature to be built, what the customer is wanting in their new water feature, and finally what their budget is.
- What education and/or training do you have that relates to your work?
Kornelsen Custom Ponds is a CAC - Certified Aquascape Contractor Ryan’s passion for ponds shows in all areas of his work. He is one of the few Certified Aquascape contractors in the state of Wisconsin. Ryan provides both commercial and residential services.