FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At GMA Handyman, we believe in transparent pricing. We provide detailed, upfront estimates tailored to each project, ensuring there are no hidden fees. Our pricing reflects the quality of materials and expert craftsmanship we deliver on every job. We offer competitive rates for both small repairs and larger remodels and may have seasonal promotions or discounts for recurring clients or referrals. If you have a specific budget, let us know—we'll work with you to find solutions that meet your needs without compromising quality. For specialized or extensive projects, such as remodels, we typically require a 20% retainer to secure your spot on our schedule.
- What is your typical process for working with a new customer?
At GMA Handyman, we make working with us easy and straightforward. Our process for new customers is designed to ensure clear communication and a hassle-free experience: Initial Consultation: You can reach out to us through Thumbtack, phone, email, or directly on our website. For your convenience, we offer an online estimate form that allows you to submit details about your project from the comfort of your home. Site Visit/Estimate: For larger projects, we may schedule a site visit to assess your needs in person. Based on the information provided, we’ll send you a detailed estimate that includes costs, materials, and timelines. Scheduling: Once you approve the estimate, we will work with you to find a suitable time to start the project. For more extensive jobs, we may request a retainer to secure your spot on our schedule. Project Execution: Our team arrives on time, fully prepared to complete the project efficiently and professionally. We maintain open communication throughout the process, ensuring the work meets your expectations. Final Walkthrough: After the project is completed, we conduct a final walkthrough with you to ensure everything is finished to your satisfaction. Follow-Up and Support: We offer continued support after the project, ensuring that any additional needs or questions are addressed promptly. For a quick and easy start, feel free to use our online estimate form on our website!
- What education and/or training do you have that relates to your work?
I was formally trained as a union finish carpenter, where I honed my skills in precision carpentry and high-end woodwork. During my career, I worked on prominent projects like installing intricate moldings at the Two Riverside Courthouses and the LA County Courthouse, gaining invaluable experience in working with premium materials and detailed finish carpentry. In addition to my formal carpentry training, I ran a successful side handyman business in California, where I handled a variety of residential repair and improvement projects. This hands-on experience gave me a well-rounded skill set, allowing me to tackle both complex carpentry projects and everyday handyman tasks with confidence and precision. After relocating to Wisconsin, I brought my expertise to the Greater Milwaukee Area, continuing my passion for delivering high-quality craftsmanship.