FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to keep our pricing as fair and straightforward as possible. While most items are included in our standard rates, some materials—like electronics, mattresses, paint, and oils—may require an additional disposal fee due to local regulations. We believe in being upfront about all costs so there are no surprises, and we're always happy to explain any charges in advance.
- What is your typical process for working with a new customer?
Our typical process starts with gathering information about the type of job at hand. We ask questions about the items needing removal and how we can best and most responsibly dispose of them. For larger projects, we often request photos or videos to better understand the scope of the work. This helps us provide the most accurate and fair pricing possible while ensuring we’re fully prepared for the job.
- What education and/or training do you have that relates to your work?
As a family with experience relocating during our time in the military community and beyond, we’ve become experts in efficiently moving and removing built-up clutter. That background taught us the importance of organization, reliability, and attention to detail. We take pride in being hard workers with a friendly, can-do attitude—and we bring that same level of commitment to every job we do.