John Hanaa

Introduction: My qualifications include the following: * I am able to work days, evenings and/or weekends. * I have Food Handler and HACCP certificates. * I am clean, with good hygiene habits. * I communicate effectively. * I multitask efficiently. * I am organized, accurate and reliable. * I prioritize and work efficiently with limited supervision. * I have professional attitude and expectations. * I have positive and upbeat attitude and demeanor. * I recognize and resolve problems quickly and efficiently. * I work in a team environment. I worked as a server from Jan. 2008 to Jan. 2011. My employer's name is Stella Makadi (Flash International Captain), Hurgada City, Egypt. I was responsible for serving food and beverages to guests at the bar and for monitoring the bar's environment by constantly altering its temperature, lighting, music and TV channels. My duties were as follows: * Mixing and serving alcoholic beverages to customers * Creating beverage lists, menus and drink promotions * Following all safety and sanitation policies when handling food and beverages * Checking a customer's identification to confirm that customers are legally able to consume alcohol * Monitoring the intake of alcohol by guests and prohibiting the sale of alcohol to those who are intoxicated * Engaging the guests in conversation * Upselling food and beverages to guests * Preparing cocktails and other drinks * Welcoming, acknowledging and greeting guests who come to the bar * Taking food and beverage orders from guests * Maintaining appropriate stock levels for the bar * Taking money from customers and process all card payments * Moving, lifting, carrying, pushing and pulling stock, chairs and tables around * Communicating with guests and making them feel appreciated * Ensuring that customers receive an efficient and prompt service * Maintaining the cleanliness of the bar area, as well as bar glasses and utensils * Restocking the bar when necessary I have worked as bartender from Feb. 2013 up to the present. My employer's name is The Pearl Qatar HDC.