FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on carpet condition. Standard carpet cleaning starts at $50 per room. Deep cleaning is $75 per room for heavy soil, stains, or high-traffic areas. Pet odor treatment is an additional $30 per affected area. Final price is confirmed after on-site inspection.
- What is your typical process for working with a new customer?
I start by understanding the customer’s needs and the condition of the carpet. On-site, I inspect the areas, explain the recommended service, and confirm pricing. Then I perform pre-treatment, deep cleaning if needed, and a final inspection to ensure quality results.
- What education and/or training do you have that relates to your work?
I have hands-on training and practical experience in professional carpet and upholstery cleaning. I continuously improve my skills by using industry-recommended techniques, proper equipment, and safe, effective cleaning products.