

Integrity Fitness Repair
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Service
It’s free with no obligation to hire
Overview
Hired 152 times
Background checked
3 employees
2 years in business
Payment methods
Cash, Check, Credit card
Social media
Featured Projects
ProForm HIIT trainer
Approx. $1
Custom replacement pads
Approx. $1
Photos and Videos
14 photos
Reviews
114 reviews
Read reviews that mention:
- Bob L.
Exercise Equipment Repair
Matt had me do some simple checks of the treadmill before committing to a service call. With his guidance I was able to find a fix the issue. No service call was required. I told him I would pay him for his consultation but he wouldn’t accept any money. He said he would rather I found and fixed a small problem then to have to charge for a service call. That is an honest and outstanding servicer! I will count Matt as my go to guy for exercise equipment repair from now on!
Jun 20, 2020VerifiedWas this review helpful?
- Bruce R.
Exercise Equipment Repair
Excellent service and the whole process couldn’t have been easier! Absolutely will recommend to anyone looking for exercise equipment repairs.
Apr 23, 2020VerifiedWas this review helpful?
- Robin W.
Exercise Equipment Repair
I cannot begin to express my gratitude for the service and experience I had working with Matt and Debra from Integrity Fitness Repair. They were kind enough to fit me in their busy schedule to install new cables on my Hoist. Matt was punctual and got to work right away only to discover after working on my machine that Hoist had sent me the incorrect cables. After sorting this out with Hoist, Debra worked her magic once again and Matt returned as soon as the cables arrived to install the correct cables. This is how businesses were run in the small town of the OBX where I grew up and it was most refreshing to experience that there are still companies that believe in kindness and honesty and are willing to go the extra mile even when in these times of people having more in home workout equipment and there are plenty of repairs needed they don't put profit and workload above the customer. I HIGHLY recommend Integrity Fitness Repair for any and all of your equipment repairs and servicing. Thank you again Matt and Debra...immensely. R Walters
Dec 2, 2020VerifiedWas this review helpful?
- Jill F.
Exercise Equipment Repair
I highly recommend Matt. He’s very professional, is a highly skilled technician who pinpointed my elliptical problem and repaired. He is also very punctual and his company responds right away to requests.
Nov 20, 2020VerifiedWas this review helpful?
- Andrew G.
Exercise Equipment Repair
Matt was great. He diagnosed our treadmill issue in about 10 minutes and repaired it quickly. Will definitely use him again
Oct 30, 2020VerifiedWas this review helpful?
Credentials
Matthew Smith
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Service fees are based on the services needed. Once contacted I will get as much information as possible and provide you with an accurate quote.
- What is your typical process for working with a new customer?I will engage and ask as many questions as possible about the issue you are having. Sometimes issues can be solved over the phone with no need to pay for a visit. Once I have the details if parts can be ordered to avoid two visits I will order them. If diagnostics are needed I will provide a quote and set up a time and date for service. Our policy is 24 to 48 hours once the request is made.
- What education and/or training do you have that relates to your work?Authorized service provider for Icon products (Nordictrack, Proform etc). Authorized service provider for Spirit Fitness/Sole products. Manufacturers training. Trained on numerous brands and models.