FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a flat fee for what I think is a fair price for labor. I use all my own tools and materials. The only thing I don’t add in the estimate is price of paint and anything extra for example; light/outlet switches and the covers if I’m replacing them. If I need to purchase dry wall for a project I don’t charge the price of the dry wall, that goes into the whole price of the patch work. As my own rule, caulking and minor patch work is complimentary when prepping for a paint project. Many things in home improvement are unforeseen. If I needed extra tools for a project, like a specific size putty knife, I would not charge the customer because I keep the tools and would likely use them again for another job.
- What is your typical process for working with a new customer?
First, we talk and figure out exactly what needs to be done and availability. Then, I usually make a spreadsheet listing all the things to be completed, materials needed, prices, and approximately how long it will take to have some sort of timeline, or less formal communication depending on the job.
- What education and/or training do you have that relates to your work?
-US Army Veteran (5 years active) -Bachelors in Studio Art from Goucher College (well I still need 2 credits to graduate) I might not ever finish. - Internship at a Truax Frames. I learned glass cutting and matte, real measurements and pricing. -Hands on experience. My dad was a sign designer, he mostly worked with vinyl and can hand cut any letter, but not faster than a machine, unfortunately. -Worked for remodeling company. (TKR) Tony Kirk Remodeling in Towson, MD. They are the best.