Grooming Room & Pet Suites

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About

I offer professional pet grooming, boarding and doggie day care. Shop is located at my home in the country on 5 acres in a quiet, country setting. Your pets will experience a home away from home.

Overview

Hired 1 time

Background checked

3 employees

36 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash and Check.

Services offered

Cat grooming type

Bath & brush only

Partial shave

Full shave / lion cut (for matted cats)

Special temperaments

Anxiety

Fatigue

Aggression

Other temperament

Projects and media

Reviews

Great 4.7

17 reviews

5

88%

4

6%

3

0%

2

0%

1

6%

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Read reviews that mention:

Fiona M.

Dec 14, 2018

•

From Google

Boarding my large dog: My dog was excited to go here, on the first visit! They sent me pictures of my pooch smiling from ear to ear, I can ask for grooming services during his stay! And, goodness the owner keeps herself immaculate so you know the dogs are spoiled too. These are lovely ladies, running the Grooming Room.

Grooming Room & Pet Suites's reply

Thank you so much for the wonderful compliments, we try our very best!

Cheryl H.

Sep 17, 2017

•

From Google

This was the first time I've used this boarding facility and I have to say that I was very impressed. I am extraordinarily protective of my furry children and VERY difficult to please when it comes to them, but I have to say the Grooming Room met nearly every single one of my expectations. My dogs were happy and healthy when I came to pick them up, and seemed to really enjoy the handlers. My only small complaint is that one of my dogs had a strong smell when we picked her up. We explained the situation and the handlers were very gracious and understanding. I will be using the Grooming Room again for boarding my fur babies.

Grooming Room & Pet Suites's reply

We are so happy that we met your expectations, we try our very best always. We do offer boarding baths at a discounted rate because some of our guests may have an occasional accident while they are boarding. Even though we exercise the pets every few hours, sometimes their can be potty accidents through out the night or during thunder storms & rainy weather days when they don't like to be outside. We due our best to let clients know if their pet has had potty accidents so that we can offer a bath prior to pick-up if we have noticed any accidents prior to the pick up day. We try really hard to keep a very clean facility, but unfortunately not every pet checks in smelling their best and therefore can leave a strong "dog smell" in the kennel. We would be happy to give your dog a complimentary bath during it's next boarding visit to insure that you pick up a clean fur baby! Thank you for your business!

Doug B.

Nov 20, 2016

•

From Google

We had to leave quickly for a family emergency and our furry pets could not go. The team here could not have been more accommodating! 1st Class all the way!!!

Grooming Room & Pet Suites's reply

We were happy to take care of your pets. We always try to help in the event of a sudden family emergency, The last thing you need to worry about is the safety and well-being of your pets during family emergencies. We do our very best to provide a "home away from home" for your pets. We hope to see them all again soon.

andrea M.

Jun 8, 2015

•

From Google

I started taking my dog here after searching for a new place because our old huge dog spa/kennel was a nightmare (for a different review). My dog suffers from major separation anxiety and would always get sick when we left her for more than a night. The Grooming Room has been amazing. Sadie loves going there and she always comes home healthy and happy. I have trusted them with her about 5 times over the last year and I have never had a complaint. It is a small, family run business at a home with kennels and a big yard for the dogs to play. The staff is friendly and they always remember us. The grooming services are also wonderful and they always give her a cute new handmade bandana as an added touch. On Sunday, there are two specific times for pick-up and drop-off, but the rest of the days are open for both between 8 AM and 6 PM. As I said, it's a small family business so if you have a problem with the Sunday times, maybe a big box kennel would be better suited to your needs. My dog prefers the familiar faces and special treatment so this is the place for us.

Grooming Room & Pet Suites's reply

Thank you so much for your kind review, we are very happy you were pleased with Sadie's experience with us!

Mary R.

Jun 12, 2017

•

From Google

Grooming Room & Pet Suites's reply

Credentials

Background Check

Kim Carter

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
It’s based on the breed of dog, the condition of the coat & how the dog is to work on during its grooming session (if it requires two groomers to work on the dog, the price increases)
What is your typical process for working with a new customer?
We recommend for clients to call the shop directly to schedule boards reservations, grooming appointments, doggie day care or to ask us any questions they may have about our services.
What education and/or training do you have that relates to your work?
Graduated at the top of my class from the Maryland School or Dog Grooming in Silver Springs MD.