- What should the customer know about your pricing (e.g., discounts, fees)?
Each project we take on is different. There's just no way to give an accurate pricing system. A lot of the work depends on the budget of the customer. What we can provide is a fair estimate for the project and an estimation of the results they will see.
- What is your typical process for working with a new customer?
We take the time to work with new customers and learn how their business operates. This is an important step. We educate new customers about SEO, online marketing and achieving success online. We provide weekly reporting and deep detailed analysis so you can see results with your own two eyes. We provide 24-7 customer support without you having to wait days and weeks for answers. Most are answered within minutes. We ensure that new customers know exactly what we're doing to help them grow their business.
- What education and/or training do you have that relates to your work?
I have a degree in Business Management. I have over 11 years experience providing SEO and Online Marketing services. We've helped hundreds of businesses over the years and have positive reviews all over the internet. We believe in quality services and results, that's what we deliver to customers and that's why 78 percent of our customers are long-term.