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About
At once & Done Waterproofing we understand that a flooded basement can be a stressful situation and do our best to come up with an affordable course of action to painlessly remedy your issue. We offer a lifetime warranty on all work performed. Also, we are a family owned business that does not employ commission based salespeople, which means your estimate will be done by an owner with 25 years experience in the business.
Overview
Hired 12 times
Serves Martinsburg, WV
Background checked
License verified
8 employees
8 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Square cash app.
Customers rated this pro highly for professionalism, value, and responsiveness.
Exceptional 5.0
11 reviews
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Read reviews that mention:
Marc b.
Sep 14, 2018
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Hired on Thumbtack
When dealing with Jeff the owner he provides options. He does not sell extras or overkill. He responded the same day I spoke with their office and was on the property by the next day. He accessed the issue very quickly and explained exactly what and why the issue continued to happen and had gotten worse over time. He quoted the fix on the spot, and we scheduled the job.
The job was completed as noted in the time estimated after he reviewed the finished work of this crew he saw something in another area that felt could cause a problem later in time that needed to be done to ensure no water. They came back a few days later and took care of that as part of the original quoted work. This is an owner who does NOT cut corners. I like the fact he saw a potential and didn't say when the issue happens we will come back. Very fair competitive pricing, but better yet Jeff cares about the quality of the work and having a happy customer.
Details: Basement • Crack repair • As recommended by professional • Cracks • Leaks • Flooding • Residential
Home Waterproofing
Keidy B.
May 24, 2020
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Hired on Thumbtack
Contacted Once & Done Waterproofing for an issue with a sump pump. Within minutes into the conversation, I knew I was being provided with sound advice that I could trust. I definitely recommend this company for your projects and/or issues.
Details: Repair existing sump pump • Submersible pump located inside basin • No, the building is not currently flooded • Residential
Sump Pump Installation or Replacement
Donna M.
May 22, 2018
I contacted Jeff from once and done and he came out the same day and gave me a quote. He fit me in quickly and my basement has been Flood free ever since. Thanks to Jeff and his crew for a job well done!!
Steve P.
May 17, 2018
The team at Once & Done came in an made quick work of my cinder block basement getting it sealed and prepped to be framed out so the contractor that was finishing the basement could start his work. Affordable, efficient and on time! Great work.
Randy P.
Oct 19, 2018
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Hired on Thumbtack
Couldn’t ask for a better contractor. In and out in one day quality & professionalism. Clean job took everything in consideration
What should the customer know about your pricing (e.g., discounts, fees)?
We are very competitive when it comes to pricing. We do not use subcontractors so any work performed by our company is done by our direct employees, which not only allows us to assure the quality of work we perform, but also keeps our overhead lower which allows us to keep our prices low.
What advice would you give a customer looking to hire a provider in your area of work?
The best advice I could give a potential customer is not to give in to high pressure sales tactics and to get at least 2 or 3 estimates.
