Q. Describe the most common types of jobs you do for your clients.
A. Virus removal, computer tune ups, windows reinstall, and Ipad repair is our most common services. We are all things technology, and our services are not limited to these, but these services can be done fast and we have competitive prices on these services.
Q. What advice do you have for a customer looking to hire a provider like you?
A. We suggest that a customer looks into the company to see how accessible they are, how many venues or channels do they offer for technical support. Onsite repairs? What services are offered. Can this company solve all my technology needs?
Q. Why does your work stand out from others who do what you do?
A. We care about our work and our customers. We go the extra mile by creating our customer appreciation program and other beneficial services.
JNM UNDERSTANDS THAT WHEN YOU HAVE TECHNOLOGY PROBLEMS, THEY NEED ADDRESSED IMMEDIATELY!
Q. What do you like most about your job?
A. Helping our customers. It is very rewarding to see the end result, delighted customers.
Q. What questions do customers most commonly ask you? What's your answer?
A. Is your work guaranteed?
Absolutely, we provide written warranties for every job we perform as well as our optional extended warranty.
Q. How did you decide to get in your line of work?
A. We have the gift of knowing technology. We see a need, we fill a need. And we complete this affordably
Q. What is your greatest strength?
A. Our customers! We are who we are because of our customers.
Support is our greatest strength. We offer many ways to offer support as well as our fast onsite repairs. Same day service
Q. What are you currently working on improving?
A. We recently created our "ASK A TECH" program
Now we are currently making it more AWESOME