FAQs
- What is your typical process for working with a new customer?
All new customers have to sign a contract stating "If you get hooked,addicted,or slap anybody when you taste it, you absolutely can't hold us liable!" Even though it is an art to us, our process is very simple. The first and foremost objective is getting an idea of what the customer's vision is and ambiance they want to create so everyone is on the same accord. Next the amount of guests, choice of and combination of smoked meats, homemade sides,desert and drinks.Then we will confirm the venu address,date,time and duration of the event. Lastly we will need a 30% deposit of the total, a week prior to the agreed date of the event. Everything else is executed by our staff and team onsite!
- What types of customers have you worked with?
We have worked with all kinds of customers from weddings, surprise birthday parties, office luncheons, and family re-unions etc.
- What questions should customers think through before talking to professionals about their project?
The amount of people! It's always better to have a little more food then to run out.