Ray's Carpet-ette, Inc.

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Project scope

Carpet purchased

Square footage of project

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Introduction: We are family-owned and -operated and have been in business for over 40 years. We do not hire subcontractors so that we can control the quality of workmanship our customers receive. We pride ourselves on providing excellent customer service. We provide both retail and installation service of many different types of floor coverings, including carpet, vinyl sheet goods, tile, laminate, hardwood, as well as luxury vinyl tile and plank. We do both residential and commercial work and can provide many great references. We try to make your floor covering buying experience pleasant and fun.

Overview

Hired 6 times

6 employees

46 years in business

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Featured Projects

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Reviews

5.0

2 reviews

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Michelle H.

Mar 24, 2016

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Hired on Thumbtack

Les and his team were great, they kept to all their promises and did an excellent job quickly. Definitely will be calling for future projects.

Vinyl or Linoleum Installation

Jessica B.

Apr 2, 2017

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Hired on Thumbtack

We are absolutely delighted with our entire experience with Les and Ray's Carpet-ette, Inc. It was wonderful to come across a company with old time values. We ended up with a beautiful home improvement done with unsurpassed customer service and attention to detail. He took care of us from start to finish and we couldn't be happier. We would recommend him to all our friends and family.

Hardwood Floor Refinishing

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Normally carpet and vinyl sheetgoods are sold by the square yard both for the product and for the installation. Everything else, such as ceramic tile, laminate, hardwood, luxury vinyl tile and plank, and vinyl composition tile are sold by the square foot.
What is your typical process for working with a new customer?
Usually I speak with the customer on the phone to get the generalities of their project, what products they are looking for, and to set an appointment for an on-site quote. At this time, I would provide them with samples to choose from and usually a firm price. We can also set a time for an install date and finalize any details.
What education and/or training do you have that relates to your work?
The owner of the company has over 50 years of experience and is still installing today at the age of 72! His son has been involved with the business for 25 years and is now the president of the company. The owner's wife is my sister and I have worked for them on and off for over 30 years in both sales and installation. We constantly stay up with the times by attending trade shows and seminars and keeping in contact with our sales representatives.