ShadowComm | Digital Strategy & Solutions

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Introduction: We specialize in the technology space supporting businesses with web, digital marketing and IT initiatives. We have deep knowledge and expertise in web & mobile apps, software development, systems connectivity (APIs) Search Engine Optimization (SEO) / Search Engine Marketing (Google Ads Partners), digital marketing strategy, business data & analytics and eCommerce. We enjoy meeting and working with businesses, understanding their unique challenges and helping them apply technology to optimize their operations and drive the bottom line.

Overview

Hired 26 times

Background checked

8 employees

20 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Featured Projects

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and value.

Exceptional 5.0

23 reviews

5

96%

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4%

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Read reviews that mention:

Chris P.

Oct 13, 2023

I have worked with Ben and ShadowComm whenever I have a web project, for almost 20 years now. The knowledge base/competency, professionalism and diligence of Ben and his team is unmatched. If you need your project done correctly, on-time and in budget, there is no better company to work with. You will not be disappointed.

Bob C.

Nov 21, 2016

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Hired on Thumbtack

Having several domain hosts over the last 15 years due to various situations, I am highly impressed and amazed at the quality of service that Shadowcomm.com provided in the transition of my 3 domains to its server. The transition was quick, professional and with absolutely no hangups. My websites are now better than I could of expected.

Web Hosting

Mathilda Z.

Aug 22, 2017

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Hired on Thumbtack

I recently joined a company as a marketing manager and revamping the company’s website is my first project. I can’t say it enough how fortunate I am to find ShadowComm on Thumbtack. I’ve worked with numbers of designing companies/designers previously and Ben and his team @ShadowComm are the best! Ben and his team is fun, exciting and easy to work with. I’m very impressed with their dedication, professionalism, efficiency, and patience throughout the whole process. Our communication is extremely smooth, problem solving is prompt, attention is fabulous and results are superb. Whenever I have questions, they answer them immediately. Whenever we encounter problems, they solve it within a day. Our website is above and beyond our expectations. Not only did Ben and his team fulfill all our requirements, but they went beyond by giving us advice/suggestions/valuable inputs and helping us to improve and make decisions using their expertise. I also learned so much about eCommerce, building content, site security, hosting servers throughout the process. In the end, Ben and his team nailed it. Everyone in my company was thoroughly pleased with the final delivery – we now have a professional, attractive, and effective website. We are forever grateful. I will surely refer ShadowComm to any business associates who are looking for quality web designers! In fact, we are planning a couple more websites in the near future, and we will be trusting ShadowComm to come through for us again and again! Can’t wait to work together again! Thank you thank you thank you!

Web Design

Fran A.

Dec 6, 2016

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Hired on Thumbtack

Ben proved his knowledge to us by taking our compressed files and getting them to work properly and uploaded to our new hosting site. I am very impressed with Ben and his willingness to work within my parameters and budgets. Thank you Ben.

Web Design

Ms. B.

Jun 12, 2017

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Hired on Thumbtack

ShadowComm Web Solutions is an answer to prayer! We started out with our own DIY website years ago, but technology developed faster than we could keep up. Eventually, our site's limitations began to hinder our company's progress. We needed a secure, functional shopping cart and a parent/student user account system that cooperated with the Sensei LMS. Ben and his team made it happen, and we love it! Ben also expertly helped us with our payment gateway details. He was our super-hero when we needed third party support for various plugins. All through the process, Ben has been easy to talk to, friendly at all times, professional to the end, and utterly dependable. He is both knowledgeable and resourceful, and excellent at explaining things to someone who is not a web developer. He's great at helping you figure out what you need and don't need, and he is patient when your brain cells die from overexposure to the labyrinthine challenges of making a website work! Five stars are simply not enough for our recommendation. We would give ShadowComm Web Solutions a hundred stars if we could! - Ms. B. WritingFoundations.com

Web Development

Credentials

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Benjamin Auten

FAQs

What is your typical process for working with a new customer?
We like to start off with a free consultation to understand the Customer's vision and requirements for their project. Then we determine the scope of work to be completed, agree upon pricing and timeline and begin work.
What education and/or training do you have that relates to your work?
We've been working in web design, development, eCommerce and digital marketing for over 20 years. We've worked with small, medium and large Clients across many industries including non-profit, financial services, telecommunications, sporting goods, consumer products and home renovation to name a few.
What advice would you give a customer looking to hire a provider in your area of work?
I would say in most cases you pay for what you get. That doesn't mean you have to spend an arm and a leg on your project, but be sure to review the Pro's portfolio and ask qualifying questions around the type of work you are asking them to do. It will go a long way in finding the right fit for your budget.

ShadowComm | Digital Strategy & Solutions

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