About this pro
29 years in business
52 hires on Thumbtack
Would use againMar 12, 2018Verified
Really enjoyed working with Robert. He was extremely responsive from the moment I submitted my requirements online through completion of the project. This was a rather unique installation (custom wine cellar door) due to the fact that I had not originally purchased all the right materials from the manufacturer. Robert went above and beyond (calling vendors, visiting stores and skowering the internet) to track down the right materials to make this project successful and was very accommodating to my schedule when coordinating to do work at the house. He is detail oriented and has a work ethic that is hard to come by now a days. I highly recommend him and will most definitely use him again in the future.Apr 29, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We do not have a standard for pricing as we never know how long the project will take until all things involved have been discussed with the customer. After the scope of work is agreed upon a price will be given, if that price is accepted the price will not change. Lack of preparation by a service provider should not cost the customer more money.
- What is your typical process for working with a new customer?We don't have a "typical process" as every customer has their own unique situation. We try to ask as many questions as possible about the project and things that might be problematic. Being properly prepared means we spend less time on your project and you spend less money.
- What education and/or training do you have that relates to your work?Thirty years experience in both residential and commercial construction.