About this pro
Rob was fantastic. They were competitive in their offer, very friendly, and the work quality was extremely high. Would absolutely recommend.Jun 3, 2018Verified
Really enjoyed working with Robert. He was extremely responsive from the moment I submitted my requirements online through completion of the project. This was a rather unique installation (custom wine cellar door) due to the fact that I had not originally purchased all the right materials from the manufacturer. Robert went above and beyond (calling vendors, visiting stores and skowering the internet) to track down the right materials to make this project successful and was very accommodating to my schedule when coordinating to do work at the house. He is detail oriented and has a work ethic that is hard to come by now a days. I highly recommend him and will most definitely use him again in the future.Apr 29, 2017Verified
Rob created replacement slats for my laundry room door which a Foster dog had chewed through. He did a great job and saved me from having to replace the whole door.Apr 17, 2018Verified
Rob communicated often about price and options. He was very punctual and did the job in very little time. I have already contracted him to do two other jobs in my home and will recommend him to friends and family.Feb 21, 2018Verified
Good service and quality work. Even gave recommendations for preventive maintenanceFeb 17, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We do not have a standard for pricing as we never know how long the project will take until all things involved have been discussed with the customer. After the scope of work is agreed upon a price will be given, if that price is accepted the price will not change. Lack of preparation by a service provider should not cost the customer more money.
- What is your typical process for working with a new customer?We don't have a "typical process" as every customer has their own unique situation. We try to ask as many questions as possible about the project and things that might be problematic. Being properly prepared means we spend less time on your project and you spend less money.
- What education and/or training do you have that relates to your work?Thirty years experience in both residential and commercial construction.