FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a $50 minimum charge for services ( estimates are free) My rate varies from $15 to $35 an hour depending on the services required with a $50 minimum. I offer estimates with limited troubleshooting (electrical) free of charge within a reasonable distance. I supply tools and basic hardware items (nails ,screws , caulk ....etc) The customer supplies (or pays for) all parts and large supplies. (faucets,shower-heads,lumber....etc.) I will pick up parts for the customers if needed. Time spent getting parts and mileage will be added to the bill. For larger projects, usually over $500, I will supply a written estimate prior to beginning the project and I may require a %50 down payment up front.
- What is your typical process for working with a new customer?
I like to introduce myself and tell them about my background and qualifications before getting some details about what they need done either by phone or email.For "handyman work" I can usually give a rough estimate before seeing the project and then give a hard verbal estimate after getting a hands on look. For larger projects , usually over $1000.00, I may refer them to the business owner for complete written estimate or job proposal.
- What education and/or training do you have that relates to your work?
Most recently I was the Assistant Chief Engineer for a 465 room full-service Hotel in Rochester NY before relocating to Clermont FL to be closer to my grandchildren. I have a Universal EPA Refrigerant License and have 20 years experience with plumbing,electrical,drywall and more. I completed a 6 month full-time Building Maintenance course at the Fairport NY continuing Ed. center in Feb of 2012 graduating at the top of my class. I was a mechanic in the US ARMY prior to my Hotel career.