|Monday||9:00 a.m. to 7:00 p.m.|
|Tuesday||9:00 a.m. to 7:00 p.m.|
|Wednesday||9:00 a.m. to 7:00 p.m.|
|Thursday||9:00 a.m. to 7:00 p.m.|
|Friday||9:00 a.m. to 7:00 p.m.|
|Saturday||9:00 a.m. to 7:00 p.m.|
Appliance Medic LLC
About this pro
Jason was able to quickly find the issue with my dryer and able to get the part and fix the issue.Jul 14, 2018Verified
Jason, was polite and professional in every stage of the project. I felt respected ( and I am black). He explained everything and gave me tips on how to make sure I get the best use of my appliance. He is genuine and he did not try to scam me in spending unnecessarily. He was honest and shows he has integrity. I will hire him many time over. Haverlina MeleedyJul 9, 2018Verified
He came on time to look washer and gave good information. I advised me to but a new washer instead of getting that fixed.Jul 2, 2018Verified
The process was simple and they do a good job communicating. He did arrive substantially early, but that worked out much better for my schedule in the end. Unfortunately, my microwave was unrepairavle for a reasonable cost. We did thoroughly review the different components and their impac and then traced down to the likely causes of the failure. I appreciate the methodical approach and our tech was very personable, great with my kids’ inquisitiveness and communicative.Jul 2, 2018Verified
Jason was great about explaining everything he was going to fix. Very knowledgeable and professional. Did a great job! So glad to have my refrigerator working again! Will definitely recommend him!Jul 2, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our professional service is competitively priced within our market. Our diagnostic fee covers the cost to bring a professional tech to your door and diagnose your appliances problem as soon as possible and put the appliance on the road to recovery. The diagnostic fee is waived with a completed repair. We offer a full 1 year warranty on parts and 90 days labor.
- What is your typical process for working with a new customer?When a customer calls we listen intently to get the full explanation of what type of problem they are encountering with their appliance. The type and model number will also be very important to Pre-diagnose before we arrive with a full diagnostic plan for the appliance. We then schedule appointments with the customer as soon as possible and within the convenience of the customer.
- What education and/or training do you have that relates to your work?Raker appliance academy and MST courses as well as manufacturing and trade classes keeping us up to date on all the latest appliances and problems encountered. We also hold EPA Class 1 certification in refrigeration. Training in appliance repair is an ongoing process that requires frequent updates.