|Monday||9:00 a.m. to 7:00 p.m.|
|Tuesday||9:00 a.m. to 7:00 p.m.|
|Wednesday||9:00 a.m. to 7:00 p.m.|
|Thursday||9:00 a.m. to 7:00 p.m.|
|Friday||9:00 a.m. to 7:00 p.m.|
|Saturday||9:00 a.m. to 7:00 p.m.|
About this pro
1 year in business
35 hires on Thumbtack
Appliance Medic's communication and detailed analysis was exactly what I needed for my stove. He was very honest with his results and didn't feel pushy to hire him, he gave me a great recommendation that was best for me not for him. Definitely will be using him in the future!Sep 19, 2018Verified
Great person and explains the problem and gets the work doneSep 15, 2018Verified
Great job fixing my fridge in a pinch. My new appliance company!Aug 17, 2018Verified
Communicated well in terms of scheduling, work needed, and options.Aug 8, 2018Verified
Technician was professional, friendly, and knowledgeable.Aug 6, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our professional service is competitively priced within our market. Our diagnostic fee covers the cost to bring a professional tech to your door and diagnose your appliances problem as soon as possible and put the appliance on the road to recovery. The diagnostic fee is waived with a completed repair. We offer a full 1 year warranty on parts and 90 days labor.
- What is your typical process for working with a new customer?When a customer calls we listen intently to get the full explanation of what type of problem they are encountering with their appliance. The type and model number will also be very important to Pre-diagnose before we arrive with a full diagnostic plan for the appliance. We then schedule appointments with the customer as soon as possible and within the convenience of the customer.
- What education and/or training do you have that relates to your work?Raker appliance academy and MST courses as well as manufacturing and trade classes keeping us up to date on all the latest appliances and problems encountered. We also hold EPA Class 1 certification in refrigeration. Training in appliance repair is an ongoing process that requires frequent updates.