FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing for our services however pricing can often deviate from that standard due to substrate conditions. An Example of that would be our Epoxy Flake floor starts @ 4.95 a square foot however if you have a badly damaged surface to start with the cost can go up in some cases an additional $1-2 dollars per foot. I can tell you that no 2 floors are alike that is why we give every estimate in person and offer the free floor inspection and evaluation.
- What is your typical process for working with a new customer?
At Garage Faction we always provide free estimates. Our typical process is once we make contact with a potential customer we will schedule an appointment that one of our representatives can come out to your project and complete a thorough inspection of your flooring surface. During this meeting we discuss the the desired outcome of the project and formulate a game plan along with a detailed estimate to reach our desired goal. At that point we will schedule an installation date to apply your new floor. Our installation times range from one day to several days depending on the scope of your project. Once we are complete you will have an amazing floor that lasts for years to come.
- What education and/or training do you have that relates to your work?
All of our installers go through a mandatory manufactures training for all products that we install as well as OSHA safety training.