FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because each project is different, I give a ballpark figure which can then be increased or decreased depending on the scope of the project. Also, I am new to Thumbtack so my fees are significant reduced to gain a solid customer base!
- What is your typical process for working with a new customer?
Once a customer contacts me, I ask them questions to help formulate their resume such as: - Why is a new resume is needed? - Are you currently looking for employment? Or just need an update? - Are you staying in your current profession, or looking to try something new? Once I get those answers, I ask customers to send me everything they have related to their resume. Handwritten notes, completed drafts, cover letters; I work with it all. We then go back and forth with a series of two to four resume versions. Each time I update, I send to the customer for revision until the customer is happy.
- How did you get started doing this type of work?
I updated all of my friend's and family's resumes for them and one day someone suggested I set up a business to help others with the same.