FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Einstein Pros uses a flat rate menu pricing system based upon the job you need to be completed. With this, you'll receive a range of pricing options to suit your specific need and budget with all pricing approved by you prior to any work being performed.
- What is your typical process for working with a new customer?
Reaching out to our dedicated team of dispatchers means that our phones are answered and calls are returned. They will be able to evaluate your plumbing or heating need, and place you on the schedule of one of our licensed, bonded and insured technicians to arrive in a fully stocked service truck, diagnose and fix you right up.
- What education and/or training do you have that relates to your work?
As licensed HVAC technicians, you can rest assured that any technician we dispatch to your home has thousands of hours of on the job experience and is not some fly by night handyman without training, licensing or real credentials.