First Impression: Resumé & Cover Letter Design

At First Impression, our main focus is to ensure our clients are completely satisfied with the services we provide. We work with them in making any additions or edits that they request once they receive their ordered product. It is not complete until they are happy. Our motto is "your success is our success" and we strive to achieve that. That was exactly what was done in this case. Paula contacted us with her concern and she was immediately provided with what changes she had asked for. She thanked us for our service and began applying for jobs. It was not until a month later that she wrote a review and explained dissatisfaction. We offered to work with her needs and even offered free additional services, which were rejected by Paula. I would like to address her concerns directly. Getting out of college and applying for a job with no direct experience in the field can be a very big challenge. A list of courses was added to her resume to demonstrate her knowledge and provide a detailed profile of my clients experience. This is very common with resumes when a student is just coming out of school. The format I use is one I designed myself. It is not your typical Microsoft Word template. It is clean and organized, appearing easy to read to a potential employer. Job recruiters have directly complimented me on my design. I know what is best for my clients. I have been a professional resume writer for over six years and have exceptional reviews on my website stating that my resume design assisted them in getting their desired career. I have an extremely high success rate. In addition, I remain up to date on design changes and closely research my clients fields to ensure the best product is created for them. My other clients have spoken very highly of the services I provided. Sadly, Paula did not experience the same results. Again, she was directly offered many opportunities to make things right but declined.