GMS Contracting & Property Maintenance LLC
About this pro
Gerard did a great job and I was very pleased. We will use him again!Apr 29, 2016Verified
I hired Gerard to help us update our newly purchased home. The closing took longer than expected and he waited it out with us. That was nice. The work that he and his guys performed was just awful. It really made my new home experience miserable. We had to have a professional company come in and redo the floors. We are hiring another contractor to finish the work that Gerard and his workers didn't finish/messed up. They didn't know how to stain floors or hang doors. It is well worth your time to find a professional. I wouldn't recommend Gerard to anyone.Apr 6, 2016VerifiedGerard R.'s reply
I was very disappointed to read this review. When we accepted this job we were supposed to have almost 6 weeks to complete. The closing on the house was then cancelled/pushed 4 times. I rearranged my scheduled, which was booked, to ensure that the work was completed so they could move in. We worked day and night to complete this project. Even with the customer adding many more projects and doing so much more then was originally agreed upon. We did not charge a penny more for any of the extra work that they asked us to do and there was a lot of extra work performed at no additional charge. Yes, it is 100% true, that they hired another contractor after us. BUT, that is because we declined, replacing doors,etc as that was never in the original contract. At this point we had prior commitments that needed to be completed as they had been rescheduled after accommodating them due to there multiple changes with their closing dates, and after installing trim (again not part of the original contract) for NO charge,we declined additional work from them after being asked, not the other way around. Its difficult to work when the husband and wife are not on the same page and change there mind daily. Work was stopped so many times do their indecision. As you can see in there original request, The title "Need Interior Painting" and the the work that is described by them in there review should explain everything. We have a gold rating and have received many awards from thumbtack, including the best of thumbtack for 2015 and 2016. We care deeply that all of our customers are 100% satisfied. We have been hired hundreds of times from Thumbtack. Unfortunately, not everyone has the time to mark us "hired" and leave reviews. And as you can see, from this review, it was only marked hired so they could leave a review. The work we were hired to complete, was performed and completed over a month ago.