FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With each application being unique, I like to price each job after visiting the project and getting actual measurements of the space. I do use a per foot price in order to offer a quick ballpark estimate but our 2020 Design software allows us to draw the kitchen while producing and estimate at the same time. This produces an accurate price for the cabinetry that I like to use in our estimates.
- What is your typical process for working with a new customer?
The initial meeting can be either at your home or our showroom, where we can talk about layout, design and colors. I do attempt to bring door and color samples out to the home if the customer would rather meet there. Once we have enough information, we put together an estimate that is emailed to the customer. If they would like to move forward with us, we get a deposit in order to start the drawing process. Once we get an approval on the 2020 Design drawings, the cabinets are ordered and then installed once they arrive.
- What education and/or training do you have that relates to your work?
I have been working in the cabinet trade since 2004 when I started building custom cabinets for Reinhart Furniture in Acworth. I later moved into the installation of these cabinets and the custom millwork that we provided. After several years of installing I moved into the project management end of the business. Now my focus as owner of Cousin's Kitchen & Bath is growing this business along with assisting on the installations.