File Savers Data Recovery Cherry Hill
About this pro
Your building could have been easier to find if your office wasnt in such a secluded/hidden spot.Mar 20, 2017
Very professional, made sure I understood the options, what to expect and kept me updated on the progress.They successfully recovered my data.Aug 24, 2016
I wish everyone did business like File Savers. They explained everything to me, communicated throughout the entire process and even worked with me on the price. They made me feel like they really cared about getting my files recovered. Chris at File Savers understands the definition of customer service.Nov 3, 2015
I am at awe that everything came back with the same structure and data. I will tell all of my associates about my experience. The price was half compared to others quoted price as well. Thanks again.Nov 3, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer our free evaluation where our engineers will determine the cost of the recovery based on the failure of the device as well as the choice of the speed of service. example based on a 1TB drive: What speed would you like to get your data recovered? Consumer 1-3 weeks $299 - $899 Business 5-9 days $399 - $1399 Business Rush 2-4 days $599 - $1999 Are you ready to start the free evaluation process?
- What is your typical process for working with a new customer?-Communication is key to a successful recovery. We often need a quick call to gather more info about what happened to your device. We give a quote range and find out your needed speed to return your data. (FYI, we base the recovery price on the failure to the device and the speed of the recovery, not the amount data we recover.) -Email you our quote terms and contact information -Receive the device at our location. -Our engineers perform the free evaluation. -We call you back with the fixed price before work begins. Verbal permission to proceed once the fixed price is given. -Updates are given as stages of the recovery process are completed. -You will not make a payment until we are sure we have completed a successful recovery. -No data no charge. Call me to start the process of recovery today.
- What advice would you give a customer looking to hire a provider in your area of work?If you have a problem that only a specialist in the field can address, such as a Orthopedic surgeon, you wouldn't expect to save money and time by going to your family doctor. It may be a similar industry but with much different results. Pricing alone doesn't tell the full story. Call me to discuss your recovery issue.