FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do our best to make pricing affordable by using automation where we can. We use Slack instead of email to save time and reduce costs to our clients. We charge an upfront training and setup fee for clients that want month to month engagements, for longer engagements we try to waive those fees.
- What advice would you give a customer looking to hire a provider in your area of work?
Educate yourself on SEO before you try to hire someone. It's easy to be sold by marketers, the more you know the better.
- What questions should customers think through before talking to professionals about their project?
- what CMS are you on? - how much can actually be implemented to the website? - how much do you want to implement internally vs need help? - does your business have seasonality? - who are you top online competitors (often different than offline)?