It’s free with no obligation to hire
Hired 127 times
7 years in business
(Eastern Time Zone)
Sun - Thu
7:00 a.m. to midnight
Fri & Sat
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
School or place of worship
This was a weekly cleaning service, Please see the attached pictures of the last cleaning on 8/16/18, You be the judge. After I sent J H Cleaning the pictures, she sent a text quitting the job.Aug 21, 2018VerifiedJ.H. Cleaning Solutions LLC's reply
Copy and paste text I know I moved that drawer our and vacuum and even mop all around it. In addition as far as the vacuum went under the bed. In addition, moving the two wooden night stands out as well. I even stood on top of the little step stool to get on top of the TV stand. I did not get the ceiling fan in your room. But I know I dusted the shelves of the book shelf and forgot to do the top. Until you reminded us during the walk through. I wipe all the blinds and windows and everything else down including the air vent. I am sorry about all of this. But this is the last time for us. We have worked all we can, done all we can. For only $140 a week. I have other workers who don’t want to do your house. That’s why it’s always me, and my mother in law. I am deeply sorry. But, it has become very stressful, and we have asked you and Marshall both to do a walk through. You even saw when I pulled the drawer out, and you showed me where the other outlet for he vacuum was. Response from her “okay” Cleaning on 8-16. She disputed the check and for a free cleaning. So she wasn’t charged $140. In addition. We did two walk thrus with this lady. She is a complete joke. I’m sure all the other companies can say the same. Pros be aware....
Just did a walk through. There were baseboards that didn't get done and window sills. The doors around the doorknob weren't wiped down. And there was a cabinet in the kitchen that wasn't cleaned. Microwave was not cleaned. Proper mopping not done. Several areas were left with trash in them. We ended up finishing the cleaning after failing the initial walk through. Paid extra $30 before walking through. I should have come through and checked but trusted a "pro". Still no word from Katherine, just get sister. Paid cash but should have done the entire purchase through PayPal. Lesson learned on this.Jul 27, 2018VerifiedJ.H. Cleaning Solutions LLC's reply
I think it’s rather amusing how you stated in the request, no pets , no window cleaning , no nothing. We get there to find pets. A dog bag, bird, fish food, and so forth. You also didn’t state in the request about window cleaning so we kindly cleaned your windows for free along with your blinds and sills. Why didn’t you mention there was also 10-15 trash bags that we removed out for you. Without charging you NOTHING EXTRA. You stated there was 2 bathrooms and what do you know there are 3. Also you should mention about the plastic bags and soap dishes and so forth that we’re literallt melted and cemented inside your cabinets. We threw away everything and ended up having to move your personal materials that were left here and there. All the bobby pins, nails , screws, toys , be-dazzles stuff stuck in your tub on top of the brims and so forth. So we were kind enough to do it for you. Even though there was more than what You requested. $170 was a steal including windows, pet fee, window cleaning fee, and so forth. I told you I was leaving out of town and my sister was very kind to you. You also stated that the base charged you $300 for the trash that was piled up outside. Can you imagine what was inside..??!!! So please when you leave a review. Tell the entire story....
Thank God for these people. I am very happy with how clean my house is. They went far beyond my expectations.Apr 29, 2018VerifiedJ.H. Cleaning Solutions LLC's reply
It was a pleasure..! I hope you will feel better soon.
Great job cleaning our shed!May 27, 2018VerifiedJ.H. Cleaning Solutions LLC's reply
Can’t wait to hear from you again.
I needed a cleaner quick. I had someone coming to clean my mother's house for a mother's day present. She was a friend of mine that has cleaned it before but has had to cancel for one reason or another twice. So it was time to find someone reliable. After checking some of the reviews I decided on J.H. Solutions. And I'm so glad I did. They were outstanding to deal with and very professional. Even got me worked in the next day to help me out with my mother. She was so happy with the quality of the work and they were there when they said they would. My other brother walked in and said wow what a great job. He said he would be using J.H.Cleaning also soon. If you're on the fence about whom to get I can't say enough good things about J.H. Cleaning Solutions. Try them you won't regret it. I'm just hoping they come as far a Nashville. Might just be a good present for my wife. Thanks, J. H. Cleaning for all you did for my mom I really appreciate it. Chris C Nashville, NCMay 25, 2018VerifiedJ.H. Cleaning Solutions LLC's reply
We are so thankful to have such a wonderful customer like Mrs. Becky. She keeps you laughing and entertain.
- What is your typical process for working with a new customer?It’s important to just “listen” to what the client wants done. It’s that simple... We are here to serve our clients and make it a priority to surpass their expectations. I am a very patient person, who takes a lot of pride in my work. I have a team that goes over and beyond my expectations. You can only imagine the type of service you will be receiving. We treat all of our clients equally.
- What education and/or training do you have that relates to your work?I have worked in the cleaning field almost mr entire life. Any where from apartment complexes, chemical/chemo spills, and so much more. Attention to detail is the key..!!
- How did you get started doing this type of work?I always worked in the cleaning industries. Any where from chemical/chemo spills. I can literally say I been doing this all my life.