HBST

Introduction: HBST’s call center and Helpdesk solutions let you have the best of both worlds. Real US agents at a reasonable price. Our company, it’s managers, and our agents are all located in Rio Vista, Tx. Our intimate client communication from staff located in the United States keeps you in the loop with your a small business approach from a communication standpoint our capabilities and resources are that of a large business. We have the ability to customize your project in any way you request. We partner with call centers all over the world to provide any additional services you may need. We understand that one of the most important customer service metrics is First Call Resolution and at HBST we make it our #1 priority. We have developed a formula that combines, hiring the right people, a comprehensive training program, and state of the art call center technologies in place & capitalizing on US Based Agents.