FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To our members of the community here at Thumbtack, we are pleased to offer 15% off our services. We have over 10 years of experience diagnosing and fixing computers. Because of this, we are able to give you a flat rate price for the issue you describe when speaking with us.
- What is your typical process for working with a new customer?
We collect their personal information such as name, telephone number, email address, house or business address and information about their technology products they need support with so that it can be imputed into their client profile we keep on file.
- What education and/or training do you have that relates to your work?
Industry leading certifications and extensive schooling in the technology industry.