FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First and foremost, Military and first responders ALWAYS receive a discount for their service and sacrifice. Thank you to all that dedicate your time to giving us the freedoms that we enjoy! We aren't always the least expensive, however, the quality of equipment and service provided far out weigh the cost difference between us and the other guys. We always are looking to save money for our clients and have many ways that we can do this. We offer referral bonuses and discounts if you have a business that can use our service as well or for multiple services/accounts.
- What is your typical process for working with a new customer?
We talk with the client to determine what is needed to solve their problem. With the knowledge of our staff and the technology that we install we resolve that issue. If it is not a fit we tell the customer that we can't help instead of taking advantage of the situation. If we can, we find the best fit for the solution and the budget, get the paperwork signed and get it installed/fixed usually within two weeks depending on equipment stock and if permits are required.
- What education and/or training do you have that relates to your work?
Give us a call! Even if you have questions about another quote or piece of equipment we will help compare apples to apples and make sure that you aren't getting the wrong apples or being sold oranges.