FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our services are multifaceted so we do have package pricing for carpet or tile cleaning services. We will personally visit the area to be repaired or stretched, or emergency services for a proper price estimate. Prices vary, depending on material, the amount of work necessary, and other considerations We also guarantee to offer no hidden fees or additional charges.
- What is your typical process for working with a new customer?
We make it a point to attend to their questions ASAP. They can call us email us, or visit our website’s Contact Page. We will also drop by their home at their most convenient time for an estimate.
- What education and/or training do you have that relates to your work?
As certified Carpet Cleaning Technicians (CCT), we have duly completed the necessary courses at the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We are trained for Stretching and repairs, as well as common repairs. We are highly knowledgeable on the safe and proper use of chemicals and equipment needed for the job.