FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer several products and programs with a fixed pricing structure; Brand Mapping, Digital Marketing Roadmap, Marketing Accelerator Program, Video Business Card, Word Of Mouth/Brand Advocacy Marketing Programs, Social Media Marketing Programs. Other solutions are priced based on estimated time and effort and calculated with our proprietary pricing matrix.
- What is your typical process for working with a new customer?
We have an initial 30 minute conversation in person or via phone/video conference to hear what challenges the client is facing, and to determine next steps. If both parties agree there's an opportunity to work together, we will draft and send a Proposal and Agreement for Engagement as requested. This details the duration, execution and expectations of our client relationship.
- What education and/or training do you have that relates to your work?
I'm going on 28 years as a professional in the media production industry. My experience has included TV commercial, TV/cable broadcast, live event, live webcast/simulcast, corporate, business marketing/training, and online video production. Since the launch of the YouTube video sharing platform, my core focus has been developing, producing and optimizing video content that helps businesses and organizations deliver the right message to the right audience at the right time. Three years ago we launched our new business model, SyncLab Media, a video-centric digital marketing agency.