FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While my pricing for Thumbtack is session-based. My normal pricing is package based. My clients typically work with me for longer periods of time, because they want sustaining results. Also, they tend to become excited once they've seen themselves tackle a "situation" that was important to them, and want to work on what's next in their lives.
- What is your typical process for working with a new customer?
My intake process is really convenient for new clients. You'll receive a Welcome Packet in your email, along with a video, that explains Coaching with me (What it is, what to expect, how we work together, homework, & money), a quick questionnaire & assessment, and the Coaching Agreement. This allows us to start on the same page and helps the client clarify a good starting place for our coaching. We'll talk (face-to-face/video chat) about your expectations (and any apprehension) answer questions, and start by establishing trust between the two of us. Once we've agreed that we're a good fit, then we coach! This is the fun part. And the great thing is, I set aside time for you so I can focus on your needs. We create a safe space for you to share anything you want. And I mean anything. Nothing is off limits. I've seen it all, heard it all, and probably done most of it myself. This is a JUDGEMENT-FREE ZONE. It's all confidential. (don't worry, it's written in the contract. My lips are sealed.) And the cool thing is Coaching Isn't Therapy. Think of it as The UnTherapy! (I guess that would make me The Un-Therapist) If the idea of therapy bothers you, then coaching is for you. If you really want to make sure the past doesn't stop your future, coaching is for you. If you're ready to actually be that person, do those things, and have that life then coaching is for you.
- What education and/or training do you have that relates to your work?
I’ve been coaching/consultant for over seven years. I am ICF Certified and I am receiving my Master's Degree in Leadership & Executive Coaching from the University of Texas at Dallas.