What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is competitive and differs based on the amount and type of insulation needed as well as the accessibility of the spaces to insulate.
What is your typical process for working with a new customer?
We visit customers in their homes and discuss what particular needs they have in terms of comfort, savings, and energy efficiency. We assess their existing insulation and provide options to improve with high quality products. This assessment includes attics, walls, basements and crawl spaces.
What education and/or training do you have that relates to your work?
We are a BPI Goldstar contractor meaning we have Building Performance Institute Certified Technicians, SPFA certified spray foam installers, licensed and insured.
How did you get started doing this type of work?
We have been in this business for over 7 years and our sales team has been in the construction industry for an average of 20 years.
What types of customers have you worked with?
Homeowners, multi-family property managers.
Describe a recent project you are fond of. How long did it take?
We are proud of all of our insulation upgrades. Most take 1 day to complete.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure potential contractors are properly qualified, licensed, and insured. Make sure they have testimonials and positive reviews from other homeowners.
What questions should customers think through before talking to professionals about their project?
What am I trying to achieve with insulation? Are my walls cold to the touch, is the room above my garage uncomfortably cold in the winter and hot in the summer, do I have ice damming issues? Please communicate your concerns so we can address them in our visit to your home.
