FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the "as a Service" model, where instead of paying a lump sum up front, you pay a much smaller monthly service fee and remain always up to date and modern. The setup fee covers all of the research, training, setup of plugins, etc. and many consider a great deal and is a fraction of the cost of most websites that leave you holding the ball on a depreciating piece of online real estate as soon as it is "finished".
- What is your typical process for working with a new customer?
1. Discovery: We learn about you and your business and your competition. How can we kick their asses? 2. Draw up a plan: We are pretty good at what we do, but we make sure you are happy with our ideas and progress. We use pro stock photos at first, but can arrange for your own photos to be taken or to use existing ones. The design is based on a combination of your color scheme and modern styles. 3. Development site: We implement the site for you to view, approve, change. 4. Launch: We launch the site and monitor it. 5. Updates: We continue to monitor the site, making suggestions, updating the backend, and keeping your content fresh.
- What education and/or training do you have that relates to your work?
I was a Director of IT for a global eCommerce provider, providing website and eCommerce services for fortune 500 companies like Fidelity, the NFL, BlackRock, Liberty Mutual, New York Life, Dell, Hubspot, and many others. After a short stint as CTO for an eCommerce company, I had an opportunity to buy out a business that I helped found years earlier. I have revamped and split the business into sections, one being the WaaS offering and took the best and the brightest along with me to help build this up to be the best offering possible. I have 17 years experience in IT and have always had some level of responsibility, if not direct accountability, over online assets, from development to project management to team building. I find the right and best tools for the job, and have a high level understanding of complicated business goals, processes and needs.