FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Diagnostic Fee is $49.99 and we can diagnose your problem in the first 30 minutes. We use flat rate pricing, so the quote you get is ALWAYS what you'll pay. No surprise fees or hidden fine-print.
- What is your typical process for working with a new customer?
We drive to the site where the services are to be performed and discuss with you the jobs details in depth. We will give you a quote that is good for 30 days right then and there and you will only pay what you are quoted, nothing more.
- What education and/or training do you have that relates to your work?
EPA 608, CORE 1,2, & 3, Conditioned Air Card, NATE Certified in all sections, National Society of Leaders, HVAC Excellence.