FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different--but for graphic design work we charge at $60/hour rate. If the project takes 20 minutes--we charge $20. We are also a full service printer, so we know how the designs will perform when it comes time to use in real life.
- What is your typical process for working with a new customer?
Each customer has a different project with different needs. Typically we start with a discussion of what our customer is looking to do---we get an understanding of the whole so that we can recommend the best solution.
- What education and/or training do you have that relates to your work?
We have combined 40 years in the business. We all come from the OfficeMax store in Victor that is now closed. We were laid off--so we created DCS. Our Graphic Designer has worked in print for over 7 years and is a RIT Grad in Graphic Design.