FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
unfortunately every job cost is different, the best way to describe my pricing is I usually sell my materials at cost and charge a little more for labor. I don't have the overhead that stores have, or have to pay a salesman. by cutting out the store and salesman, I can keep cost to customer down.
- What is your typical process for working with a new customer?
Send customer an estimate for work When customers contact me discuss work to be done. Then either give customer price or scedule a time to look at job or get room dimensions for materials Then give customer a price to do work If customer likes price and decides to hire me schedule day to complete work. If work needs material to do job collect down payment schedule date to install materials Pick up materials and go to customers residence and complete job. Walk job to make sure customer is completely satisfied, Collect cod ask customer if they would give me a review Shake there hand ,thank the customer for their business, see if there was anything additional I could help them with
- What education and/or training do you have that relates to your work?
23 years in the flooring business Years of experience painting, cleaning And being a handy man