FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a fair and precise bid upfront. By doing so, we don't negotiate as we feel this is unfair to our customers and to us. We use a excel spread sheet bid process that Steve designed. All of our projects are a bid based on current commodoties pricing. Labor and overhead is fixed and so are taxes. An upfront and fair price always.
- What is your typical process for working with a new customer?
We prefer to investigate a job and share solutions with available products that allow the best repair or replacement to fit a home owners budget. We are NOT the cheapest nor do we plan to be. We are craftsman of the highest order and pay attention to quality and details.
- What education and/or training do you have that relates to your work?
Steve has over 47 years in the trades industry along with going to college for mechanical / electrical technology. We take an engineering approach to all of our work. Judah has helped Steve ever since he could carry a trash bag. While growing up,Judah got to work alongside Steve's crew of over 50 expert tradesmen. Judah learned quickly and efficiently and soon rose to be a crew leader while overseeing projects of his own.