FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have no "Standard" pricing because there is nothing standard about truly custom shutters. In order to provide an accurate quote we must first measure, design and present all options to the customer.
- What is your typical process for working with a new customer?
We offer a FREE in-home consultation in order to show the customer all the options available. We also need to take accurate measurements of the openings in order to design the proper hanging system required for louver clearance. Once the info is inputted to the computer, we are able to show the customer a scaled drawing of the design and/or present them with drawings of all options available.
- What education and/or training do you have that relates to your work?
I have been in the shutter business for over 30 years. I got my start in Atlanta as Spray Works, a custom shutter finishing company. We relocated to Mobile, AL in 1989 and opened Simply Shutters, a full turn key shutter provider. Simply shutters was sold in 2001 and I went to work for our millwork provider, O'Hair Shutters Ltd. In 2015 I decided to get back into the retail shutter business and with O'Hair Shutters as a partner, opened Lightbenders Louver Designs.