FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
EMS offers contract and no contract pricing. Pricing will depend on the type of equipment the customer would like installed.
- What is your typical process for working with a new customer?
Our office will contact the customer and gain an understanding of the products and services the customer wants. We can schedule a time for service/ installation or conduct a walk through with the customer if he/she isn't sure what equipment would be best.
- What education and/or training do you have that relates to your work?
EMS holds a Level 1 and 2 License with the State of Alabama and Tennessee.