Vivint. Smart Home

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Introduction: Our company has been growing for almost 20 years. We specialize in smart home automation that intelligently links up with our security systems. We provide qualifying homeowners a choice of equipment packages in exchange for the monthly monitoring service charge that is connected by our private security specialists to local police, fire, and emergency medical departments. Let us show you what we're already doing for many of your neighbors. Since Vivint has been in the industry as long as we have, we've learned from the negative feedback about other companies to stay ahead of the curve by providing services that people not only need, such as security, but also what everyone wants. This is where our innovative smart home technology comes into play in the lives of all the families we support. Working for Vivint is fulfilling because I give people peace of mind every day. Also, I enjoy sharing the potential of how our automation devices can help make life easier for the whole family.

Overview

Hired 7 times

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Reviews

Good 4.4

7 reviews

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Matt D.

Feb 27, 2016

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Hired on Thumbtack

Home Security and Alarms Install

Mike S.

Mar 10, 2016

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Hired on Thumbtack

Home Security and Alarms Install

Ivan G.

Jan 11, 2016

Awesome service technician was very punctual and informative. My salesperson Ryan Peets is what every Vivint representative should be. He is very professional and friendly. Ryan made sure that all of my needs met to standard and did not leave until I was 100% satisfied. He did not make a deal and leave, he was also here in the beginning and end of my security installation to makes sure everything was good.

Jacob F.

Jan 12, 2016

Ryan did an excellent job of explaining the devices and how everything works. Would definitely recommend to a friend.

Mona M.

Jan 15, 2016

Home security installation and monitoring, excellent customer service. Easy to use controls including smart thermostat and amazing doorbell camera! Definitely 5 stars! Ryan Peets is the Vivint rep I would work with, professional, knowledgeable and courteous.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Basic Smart Protect package includes up to 9 points of security protection (door/window sensors, smoke, CO, motion, flood, tilt) with a touch screen, z-wave hub of cellular two-way voice monitoring linked to Police, Fire, Ambulance. The Smart Control Package includes the same 9 points of Security plus two pieces of our Smart Home Automation Devices (indoor, outdoor, doorbell cameras, auto-deadbolt keypad, garage door opener, LifeLock, smart thermostat, and Local Cloud Hard drive) that communicate with the same touch screen, z-wave Sky Panel control hub and Emergency Service Departments. Our Smart Complete Package includes all 9 points of Security plus three pieces of Smart Home Automation and backed up locally on the Terabit local cloud hard-drive Space Monkey that is accessible from anywhere on the planet. All of our Smart Home Security Systems are accessible through your smart phone and coming March '2016 we launch an exclusive voice controlled capability through Amazon Echo and Google Nest Thermostat among other innovative products.
What is your typical process for working with a new customer?
As you as you decide to move forward, you may choose either a Virtual or In-Home Presentation at which point there will be no pressure to make a decision on the spot. I will educate you on our current promotions, products and services, the associated cost as well as the recurring monthly monitoring charge. When you're ready, we may have your new system installed at no cost at your convenience as early as that very day.
What education and/or training do you have that relates to your work?
I am licensed with the State of Texas as a Private Security Contractor as well as the TX Department of Public Safety in order to give our clients peace of mind because Security Sales is a position of Trust.