FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I give a written proposal that doubles as my written agreement and my invoices. I do sometimes give discounts for cash as it never bounces. And, I have done many trades for my services.. (antiques, my back patio was poured by a client, we have stayed in vacation rentals for my services etc. ) Whatever it takes to make a deal and help you with your dream.
- What is your typical process for working with a new customer?
I normally complete jobs in the order they come in. I normally bid a job and if good for the client I collect a deposit to get you in my system. I am almost always a few weeks out before I can start their project. First we measure the home and input it into the computer. Then we really listen to what your wants and needs are... we draft a floor plan proposal and then wait for your feedback. And then we modify the floor plan until your thrilled by it. At that point we collect a progress payment and start on the full set of plans. When the plans are complete the client usually has a few minor changes here and there. At that point we collect another progress payment and send the plans to the truss company, the structural engineers and my title 24 guru. The engineers bids the job, collect their deposit and they send me their redline to add to the plan set. Eventually we hand you everything you need to submit for your permit! Engineered Plans, Engineering calc’s, Truss calc’s and the title 24 doc’s.
- What education and/or training do you have that relates to your work?
I have a B.S. degree in Real Estate and Land Use Affairs from CSUS. I worked as a project manager for 7 years for the number 2 builder in Northern CA. And I also worked as construction superintendent for more than 5 years so I know how homes are built. I was also a general manager for two construction companies.. and believe it or not I was even an inspector for Caltrans! So, I know what a super-elevation is and I can read survey stakes.. (I know the difference between a catch point and a hinge point)